Beauty Studio Gift Vouchers
A wide range of gift vouchers are available to purchase for treatments or products. We can take payment over the phone and gift vouchers can be posted or e.mailed to you or the recipient. Vouchers are valid for 6 months unless otherwise stated. Vouchers are non refundable and must be redeemed by the expiry date. You are responsible for observing the expiry date. Photocopies are not accepted. Please note vouchers cannot be used to purchase other vouchers. If there has been a price increase, you will be required to pay the difference.
We accept Bradbeers gift vouchers, Beauty Studio gift vouchers, cash, Visa, Mastercard, Maestro, Solo, Electron and American Express. The Beauty Studio have a no refund policy on all purchases for ‘change of mind’ reasons
It is important that you inform us of any health conditions/allergies. It is also your responsibility to inform us of any changes to your health since your last visit. We reserve the right to refuse treatment or request a doctor’s note for any reason. If booking a course of treatments the entire payment is made up front. We are GDPR compliant.
Text appointment reminders are sent our automatically 24hrs before your appointment. To opt out of this please let us know.
If it is necessary to cancel your appointment please give us at least 24hrs notice, otherwise a charge may be levied. If you are on a course of treatments and fail to show, you will lose that particular treatment on the course. There are times when we are unable to carry out your treatment through circumstances beyond our control. We reserve the right to transfer the booking to an alternative Therapist if available, but not guaranteed. In unusual circumstances we may need to cancel your booking. We will contact you by telephone or email.
Booking fee/deposit A deposit or full payment may be required for any treatment over 1.5hr in duration or if there is a history of missed appointments. Any deposits will be fully refunded provided there is at least a 24hr notice of cancellation. However a booking fee will not be refunded for missed appointments.
*Loyalty points have been suspended for the time being due to Covid 19.
Throughout the year we offer a variety of special offers. Please check with The Beauty Studio or visit our website www.beautystudio.co.uk for further details.
If you are late for an appointment, we will try our best to give you the best possible treatment in the time remaining. However, we do ask you to respect that the full charge will still apply. This ensures that we do not delay other clients who may be visiting.
We offer 15% off for under 16’s on limited treatments. Any treatment for under 16’s will need to be accompanied by a parent or guardian and a consent given for the treatment. No tinting will be carried out on under 16’s and certain treatments are restricted. Seven is the minimum age for ear piercing.
If for any reason you are not satisfied with your treatment/service please contact us within 72 hours of receiving your treatment. We will endeavour to resolve any concerns.
It is mandatory for a patch test to be carried out at least 24 hrs prior to your first appointment for tinting, eyelash lifting and Pro Power Peels. If we happen to change the product brand or if you have had a break of more than 6 months then a new patch test must be repeated. Patch testing must also be repeated if you have had a change of medication or medical history – this includes having had covid or two weeks post covid vaccination.
Whilst most shellac applications will last up to 14 days, this is dependent on many things and is not guaranteed. It is our policy that we guarantee shellac applications for 10 days. If you experience any issues with your shellac please contact us straight away. We will happily repair any defects within the 10 days free of charge. However if you would like a repair after the 10 days then there will be a charge of £2.50 per nail. In the case of a gel soak off (not shellac and has been done at another salon) there will be an extra charge.